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Privacy Policy

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Information We Collect

We collect personal information when you:

• Register for an account on our website

• Place an order (either as a guest or registered customer)

You can browse our website anonymously at any time.

How We Use Your Information

Your information may be used to:

• Process and fulfil your orders

• Provide customer service and technical support

• Personalise your shopping experience

• Manage promotions and events

• Maintain our customer records

• Send marketing communications (you can unsubscribe at any time)

We do not sell, trade, or share your personal data with third parties, except where necessary to deliver the products or services you have requested.

Data Retention

• Transaction data is anonymised after 7 years.

• Customer accounts are removed after 7 years of inactivity.

• Marketing information is retained until you opt out.

How We Protect Your Information

We implement appropriate physical and electronic security measures, including encryption.

All card payments are securely processed by third-party payment providers, and we do not store payment details.

Access to personal data is limited to authorised employees and trusted service providers for operational purposes only.

Your Rights

By using our website, you agree to this Privacy Policy and our Terms & Conditions.

You may withdraw your consent at any time by contacting us. Where possible, we will anonymise your personal data upon request.

Policy Updates

Any changes to this Privacy Policy will be published on this page.

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Anti-Spam Policy

We only send marketing emails to customers who have:

• Made a purchase, or

• Subscribed to our mailing list

You can unsubscribe at any time using the link included in our emails.

We never sell or share email addresses.

Spam refers to unsolicited bulk email sent without prior consent.

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Cookie Policy

What Are Cookies?

Cookies are small files stored on your device to help improve website functionality and user experience. They do not personally identify you.

How We Use Cookies

We use cookies to:

• Monitor website traffic and usage

• Improve performance and functionality

• Enable essential features such as session management

Some cookies are provided by trusted third-party analytics services to help us improve our website.

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

For more information on managing cookies, visit: aboutcookies.org.