top of page

Privacy and Data Protection
Terms & Conditions

couple looking at something on computer

​

Privacy Policy

​

Information We Collect

We collect personal information when you:

  • Register for an account on our website

  • Place an order (either as a guest or registered customer)

You can browse our website anonymously at any time.

How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders

  • Provide customer service and technical support

  • Personalise your shopping experience

  • Manage promotions and events

  • Maintain our customer records

  • Send marketing communications (you can unsubscribe at any time)

We do not sell, trade, or share your personal data with third parties, except where necessary to deliver the products or services you have requested.

Data Retention

  • Transaction data is anonymised after 7 years.

  • Customer accounts are removed after 7 years of inactivity.

  • Marketing information is retained until you opt out.

How We Protect Your Information

We implement appropriate physical and electronic security measures, including encryption.

All card payments are securely processed by third-party payment providers, and we do not store payment details.

Access to personal data is limited to authorised employees and trusted service providers for operational purposes only.

Your Rights

By using our website, you agree to this Privacy Policy and our Terms & Conditions.

You may withdraw your consent at any time by contacting us. Where possible, we will anonymise your personal data upon request.

Policy Updates

Any changes to this Privacy Policy will be published on this page.

​

Anti-Spam Policy

We only send marketing emails to customers who have:

  • Made a purchase, or

  • Subscribed to our mailing list

You can unsubscribe at any time using the link included in our emails.

We never sell or share email addresses.

Spam refers to unsolicited bulk email sent without prior consent.

​

Cookie Policy

What Are Cookies?

Cookies are small files stored on your device to help improve website functionality and user experience. They do not personally identify you.

How We Use Cookies

We use cookies to:

  • Monitor website traffic and usage

  • Improve performance and functionality

  • Enable essential features such as session management

Some cookies are provided by trusted third-party analytics services to help us improve our website.

Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

For more information on managing cookies, visit: aboutcookies.org.

AdobeStock_230067036_edited.jpg
sofabuying

Terms & Conditions

Contacting Furnish4Less

You can contact us via the email form on our website, which is sent directly to our office team.

Postal Address:
Unit 7/17 Pony Road
Horspath Industrial Estate
Oxford OX4 2RD

​

Copyright Notice

All content on this website, including text, graphics, and images, is the property of Furnish4Less (or its respective owners) and is protected under UK copyright law. Written permission must be obtained before reproducing any material.

​

Terms & Conditions

These terms apply to all purchases made in-store, online, or by telephone. By placing an order, you agree to the following:

​

Products & Pricing

  • We aim to describe all products accurately; however, specifications, images, and dimensions are provided as a guide only and may vary.

  • As many items are handmade, slight variations in finish and size may occur.

  • All prices include VAT where applicable.

  • We reserve the right to correct pricing errors and issue refunds if necessary.

Orders & Payments

  • Full payment or a deposit is required at the time of order.

  • The balance must be paid before delivery.

  • We reserve the right to cancel and refund any order at any time.

Delivery

  • Delivery is available to mainland UK only.

  • Stock items are delivered as quickly as possible; special orders typically take 4–8 weeks.

  • Customers must ensure safe access and that items fit through doorways and stairwells.

  • Failed delivery appointments may incur a £25 charge.

  • If access is unsafe, delivery may be refused until resolved.

Assembly

  • Most items are delivered assembled (excluding bunk, guest, and cabin beds).

  • Assembly services are available at an additional charge if required.

Cancellations & Returns

  • Orders may be cancelled within 10 days free of charge.

  • After 10 days, a 20% cancellation fee applies.

  • Returns within 7 days of delivery are accepted; delivery and collection costs plus a 20% restocking fee apply.

  • Collection charges vary depending on item size.

Guarantee

All furniture includes a 1-year guarantee against manufacturing defects. This does not cover fair wear and tear, misuse, accidental damage, third-party repairs, or natural material characteristics.

Liability

Our liability is limited to repair, replacement, or refund of faulty or damaged goods. We are not responsible for delays caused by circumstances beyond our control.

Claims

Any damage must be reported within 7 days of delivery and supported by photographs.

Vouchers

Voucher offers are not valid on discounted items and may be withdrawn at our discretion.

Data Protection

Furnish4Less is a registered Data Controller and processes personal data in accordance with UK data protection legislation.

Alternatively, please contact Customer Services:                    
E-mail: sales@furnish-4-less.com 
Phone: 01865 747846 

​

Charge per delivery and collection items in original packaging.
 

  • Single Mattress £24.00

  • Double Mattress £28.00

  • King-size Mattress £32.00

  • Single Bed Base/Frame £37.00

  • Double Bed Base/Frame £42.00

  • Armchair / Office Chair £27.00

  • 2-Seater Sofa £37.00

  • 3-Seater Sofa £47.00

  • Corner Sofa £85.00

  • Sofa Bed £85.00

Grey Living Room Sofa
bottom of page